Networking, Mentoring and Educating: Three Ways to Encourage Greatness from Jabil’s Joules

Jabil Joules attend Executive Women’s Day
Jabil Joules attend Executive Women’s Day

The mission of Jabil Joules is to educate, mentor and encourage networking and dialogue about diversity. Every now and again, Jabil’s female employees are able to participate in accomplishing this mission outside of Jabil’s walls. Eight lucky Joules were invited to attend the Astella’s Executive Women’s Day at the Valspar PGA Tour Championship in Palm Harbor, Florida, as part of Jabil’s women development initiatives.

Only a few of the eight women who participated knew each other beforehand.  They heard a panel discussion with some of the Tampa Bay area’s most accomplished women and took in the personal story of Carey D. Lohrenz, the first female F-14 Tomcat fighter pilot in the United States’ Navy. Additionally, the women got to know each other as they shared their stories of career success at Jabil.

To read a detailed recap of the event, visit Jabil’s blog.

Manufacturing Success at Jabil, One Step at a Time

Beth Walters, Jabil’s Senior Vice President of Communications and Investor Relations, was selected by the Manufacturing Institute as a 2015 Honoree of the Women in Manufacturing STEP (Science, Technology, Engineering and Production) Ahead Award, recognizing her as a role model for other Jabil women and women in manufacturing around the world. The award is given to women who have demonstrated excellence and leadership in their careers. They represent all levels of the manufacturing industry, from the factory-floor to the C-suite.

“When I think about the fundamental premise of this wonderful award,  I cannot think of a leader more deserving than Beth,”  said Mark Mondello, Jabil’s CEO.  “Beth has a tireless work ethic and displays total dedication and commitment, while leading with the highest degree of humility.”

Paving the Way for Women Leaders
Beth began her career at Jabil in 1992 as the company’s first Marketing Communications Manager.  In 1998 she was promoted to Vice President of Communications and Investor Relations, the first woman in the company’s history to be named a VP. In another first, she was named Senior Vice President in 2010.

When Beth joined Jabil – at a time when there were about 2,000 employees and revenues of about $175 million – there was not formal Communication or Marketing departments; she had to build the entire function from the ground up. According to Beth, “Twenty-three years ago my first challenge when I got here was to look for ways to share and tell the Jabil story. Unfortunately, being a privately held company in a business-to-business industry, Jabil was used to keeping very quiet about the business.”

Beth took on Investor Relations responsibilities and helped to lead Jabil’s Initial Public Offering in 1993. She developed the company’s foundational Investor Relations (IR) strategy. “The opportunity to create and tell our story to investors was instrumental in building the Jabil brand outside of the company,” she said.

“Beth wrote the book for Jabil IR,” said Forbes Alexander, Jabil’s Chief Financial Officer. “Since then she has built a world-class IR program that not only impacts value for our shareholders, but positions Jabil favorably in the marketplace, which helps us win business.”

Fast-forward a couple of decades and Jabil has over 150,000 employees and is on track for revenues around $18 billion. Like the company, Beth’s responsibilities have evolved significantly in that time. Initially, she spent much of her time on presentations and meetings with investors; analyst and shareholder meetings; and writing annual reports. Nowadays, her typical day includes these activities (we all roll up our sleeves here at Jabil) and she focuses on furthering the Jabil brand, differentiation and value proposition via strategic internal and external communications programs and activities.

She has been successfully leading global programs and initiatives that have helped Jabil create a strong company culture and positioned Jabil as a thought leader in the marketplace. She has built a global team of professionals who craft and shape Jabil’s internal and external communications and investor relations initiatives.

Creating Jabil Programs with Real Impact
Some of her main accomplishments include the “Respect Recognize Reward” employee recognition program that celebrates the accomplishments of Jabil employees. More than 200 employees are recognized each quarter for supporting the company values and their contributions to the company.

Another program her team developed and runs is “Deliver Best Practices” a global competition in which teams of employees from around the world compete for top honors for their best practices. “Creating, building and growing this global best practices competition which celebrates Jabil’s unique culture and helps improve our company, is one of my proudest accomplishments. The competition inspires great ideas and continuous improvement and I have received tremendous personal satisfaction from this program.  The feedback from our participants is humbling and I personally believe it is a tremendous indication of employee engagement,” she says.

“The Deliver Best Practices competition is an amazing program and the final day of competition, where teams from all over the world present their projects, is one of my favorite days of the year,” said Mark Mondello, Jabil’s Chief Executive Officer. “Beth and her team have managed to bring our culture to life through this competition and, as a result, have enabled some of our brightest employees to shine on the international stage; all while truly impacting our customer service, employee development, operations and commitment to social and environmental responsibility.”

The latest project Beth and her team have developed is Jabil Joules, an initiative that aims to build a more gender-balanced future at Jabil. The program provides a forum to educate, mentor and encourage networking and dialogue about diversity throughout the many cultures represented at Jabil with a special emphasis on helping women build their careers at the company. “I started Jabil Joules in an effort to share some of my success and help expand the representation of women at all levels of management here at Jabil and beyond.”

A Dream Come True
During graduate school when Beth was working on her Political Science Master’s degree, she had dreams of working as a diplomat. Little did she know that she would get that opportunity by working for one of the largest manufacturers in the world. “A big part of my job is talking about, building, enhancing and celebrating the culture at Jabil. I guess in some ways I am a Jabil diplomat and trying to bring us all together and build our culture around the world.”

According to Beth, every day brings something new; she never knows what is going to happen; and that’s what she really likes the most about her role at Jabil. “I thrive on change and believe that embracing change is a prerequisite for success at Jabil,” she said.

Beth Walters is Jabil’s Senior Vice President, Communications and Investor Relations. Beth joined Jabil in 1992 as Marketing Communications Manager and Prior to Jabil, Walters owned and operated a Public Relations agency in Tampa, Florida; served as Communications Director at the Tampa/Hillsborough Convention and Visitors Association; and as Graduate Assistant to the Director of Future Studies Program at University of Hawaii. Beth earned a Bachelor of Science in Political Science & Government from the American University and a Master’s in Political Science from the University of Hawaii at Manoa.

Jabil: A Company that Cares Every Day

Yesterday was “Companies That Care Day,” an annual event created by the Center for Companies That Care. According to their website, the not-for-profit organization is “dedicated to enhancing the well-being of employees and communities by educating and inspiring employers to practice employer engagement.” Thankfully for all Jabil employees, Jabil is a company that cares every day of the year.

The event encourages employers and individuals to address a significant societal issue that is undermining the well-being of the communities in which the companies exist.

Select characteristics outlined by the Center include: sustaining a work environment focused on dignity and respect for all employees; cultivating the full potential of all employees; encouraging individual pursuit of work / life balance; and appreciating and recognizing the contributions of the people working at the company. Whether it’s encouraging a colleague to submit their project to Deliver Best Practices or nominating someone for Jabil’s Respect. Recognize. Reward. program, Jabil consciously works to meet all of these characteristics and embody what it means to be a company that cares.

To read additional details of how Jabil is a company that cares and information from Jabil’s latest quarterly earnings update, check out Jabil’s blog.

We want to hear from you:
In what ways do you think Jabil contributes to being a company that cares?

Taking the Lead: Five Secrets to Success from Women Leaders

Source: Photo by NEC Corporation of America with Creative Commons License

Women Leaders Series 4 of 4
The last of our 4-part series “Women Leaders,” unveils five secrets to success.

It’s easy to be inspired by women who have made it to the top of their profession. Many female professionals look upward and see a corporate mountain ahead of them instead of a ladder. Though at times it can feel like you’re climbing with no rope, you’re not alone. Fast Company shared a list of insights from 10 women in leadership roles and what they saw as their secrets to success.

We picked our five favorites and asked women who work at Jabil to lend their unique perspectives.

1. Be Your Authentic Self

Danae Ringelmann, co-founder and CEO of Indiegogo, says, “Don’t be afraid to be you and own it.” She elaborates that power is the ability to influence and impact people but to do that you have to first embrace yourself and the place where you come from.”

Gabriela Martinez,
Talent Acquisition Manager
Chihuahua, Mexico

Being true to your authentic self inspires loyalty within a team, says Martinez. “It also inspires faith in the leadership,” she continues. “The team can connect what [the leader] says to what they do. They’re consistent for those who look up to them.” Martinez thinks that this behavior guarantees learning and a more cohesive sense of unity among the team members. Authentic leaders, she says, generate trust in everything they do both inside and outside the company. They are the type of people that others want to do business with.

2. Ask Questions

Monif Clarke, founder and CEO of Monif C. Plus Sizes, says: “I’ve learned that between customers, employees and all our stakeholders, my number one job is asking [my team] a lot of questions so I can serve them.” She sees her company like a ship that she is steering and to be a good captain she has to ask questions to be responsive to people’s needs.”

Sonya Soparkar,
Senior Director, Global New Business Development
Livingston, Scotland

Asking questions is insight into a person being truly interested, Soparkar thinks. “It shows you’re engaged, that you’re genuine. This helps build trust in the relationships with colleagues and customers alike.” In her experience, asking questions is an important part of Jabil’s culture. “As a company, we are constantly striving to bring creative, transformational solutions to our customers. To do that, all of us, but especially business leaders, we need to get past the surface and dig down through the layers.” Asking intelligent questions does just that, it’s part of the process of understanding business and making sure that your customer’s needs are met.

3. In Good Times and Bad: Be Humble

Brooke Moreland, head of marketing at Gett and co-founder of Fashism, talks about the importance of humility while being an effective leader. “Give credit to your subordinates when things go well and shoulder the responsibility when things hit the fan. It’s hard, but I think the lack of ego is something that people respect and appreciate.” She says that no matter what happens, those at the top are responsible.

Rachel Chan,
HR Generalist
Huangpu, China

“Being humble is to accept the idea that you are not always perfect,” says Chan. “That you don’t always have to be right about everything.” She sees this as being an important opportunity for leaders to learn and grow by opening themselves to others and their mistakes. In doing so, it leads to respect. “One can see things from both sides, this enhances the chances of making the right decisions.”

4. Listening is the Biggest Part of Your Job

Jessanne Collins, editor-in-chief of mental_floss magazine, has learned that the best teams she’s been in are the ones with the strongest communicators who can articulate both a vision and concerns in effective ways. She says, “leadership is mostly about listening. You can’t create a team that thrives if you can’t respond to what each member needs.”

Susan Drane,
Sales Engineering Manager
St. Petersburg, U.S.A.

Drane recognizes the challenges of listening. “What’s really hard is trying to drown everything else out that’s going on in your head and focus on the person in front of you to really understand their pain points.” She sees women as having their own unique challenges in doing this by struggling to balance attention between personal matters, family and work. “Give the person you’re speaking with your undivided attention. Turn your phone over, step away from the computer to talk, go ahead and close the door. If someone truly needs your focus, give it to them; we all want to be heard.”

5. You Don’t Have to Have all the Answers

Kathryn Finney, founder and managing director of digialundivided (DID), busts the myth of leaders being omnipotent creatures. She talks about the process of bringing her company to market and how there was no clear path to success. She says, “the difference is that leaders trust their instincts to lead them to an answer.”

Meredith Kovarik,
Director, Supply Chain Management
St. Petersburg, U.S.A.

“In a company that sits centered in so many customers and capabilities it’s impossible to understand everything at all times,” reflects Kovarik. “It’s all about being surrounded by the right people.” When a leader is supported by an effective team they can make connections between knowledge and capabilities. These connections are the foundation for real knowledge, says Kovarik, and from them comes productivity and innovation.

Spend time with the five other valuable insights that Fast Company listed and see if any blend with your personal style of leadership. It has been shown that having a mentor can help you reach your career goals. So don’t be afraid to seek out leaders to draw inspiration from and get advice.

We want to know:
What is something that has helped you improve as a leader?

Bringing a Positive Attitude to a Logistical Challenge: Elaine Zhou

During the Deliver Best Practices competition, things can get very serious, afterall they are competing for top prizes. The ever-cheerful Elaine Zhou, Logistics & Customs Trade Compliance Manager from Jabil’s Shanghai site, represented her team and presented their project during the 2014 competition.

With a focus on the future, Zhou and her team developed a new management system for balancing logistics and manufacturing while cutting costs in their project, “The Portal Into the Future of Logistics.” The portal they created manages and controls vendors / forwarders as well as improves awareness surrounding buyers and logistics. The project received first place in the “Operational Excellence” category of the competition.

Seeing setbacks as motivation, Zhou always brings a positive attitude, one of Jabil’s core values, to what she does and gains inspiration from customers’ feedback.

“In manufacturing we have to face various customers’ requirements and sometimes these are challenging,” said Zhou. “These requirements give us a lot of innovation, creative and imaginary space.”

It’s evident Zhou and her team acted as a family as the song they chose to represent them during the competition was “We are Family” by Sly and the Family Stone. Additionally, Zhou states that the best part of her job is her “wonderful team members.”

In her free time, Zhou likes to travel with her family and one day would really like to backpack around the world.

We want to hear from you:
How has bringing a positive attitude to your job helped you?